Accessibility

Are you a person with a disability and need assistance? Please contact your airline up to 48 hours prior to your flight. 

Announce your wheelchair

Please announce your wheelchair to your airline. Also state its dimensions, weight and battery specifications if applicable.

Companion Dogs

Have you got a companion dog? Please check the entry and quarantine regulations of your destination in good time prior to departure. Please keep your dog leashed at any time. 
 

Cardiac Pacemakers and Prostheses

Are you wearing prostheses or do you have a cardiac pacemaker? Then you can require the Federal Police Force to check you without a probe. To do so, please refer to the security staff. A certificate may facilitate the process of being checked. 

Every important point at Hannover Airport is easily accessible. This includes elevators, WCs and restaurants. Just follow the signposted ways. 

Service Call Posts
Every terminal building is equipped with call points on its Arrivals and Departures level. You can recognize them by the wheelchair signs. If you would like to contact your airlines directly, please refer to the check-in staff. 

Blind and visually impaired passengers

For passengers with low vision there are sensoric strips on the floor which guide you from the entrances and exits straight to the service call posts. 

Please contact the Airport Service Center for further questions. 

Taking your wheelchair through the security check 

If you use your own wheelchair, a baggage tag will be fitted onto it at check-in. You may then proceed through the security check with your wheelchair. The Wheelchair Service Staff will meet you in the waiting loung about half an hour before departure and takes you and your company to the aircraft or your seat. 
 

Assistance at the security check

Would you like a member of our staff to assist you through the security check? Our staff would be pleased to meet you at one of the designated meeting points within the terminal builing.